RETURNS & EXCHANGES

 

Return Policy

We accept returns or exchanges on all US items that meet our return requirements below. Free returns and exchanges for orders over $150. Returns or exchanges for orders under $150 incur a $8 restock fee.

To receive a full refund on returned item(s) or exchange for an alternative item(s), the item(s) have to returned:

  1. Within 30 days from the date of purchase

  2. In the original packaging and shipping container

  3. In new/unused condition

  4. After completing a return authorization form

If you are unable to comply fully with return policy then you may not be entitled to a refund or exchange. Price adjustments on previous purchases not permitted. Returns and exchanges can only be accepted if purchased from www.lonegrade.com.

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